Last updated: October 5, 2026. These terms apply to purchases from visoviso.com. Viso Viso is operated by Onlime.is LLC, a New Mexico limited liability company, at 10001 Southern Blvd SE, Albuquerque, NM 87123, United States. Contact hey@visoviso.com or +1 (505) 578-7694.
Products and selected options
Check the set size, finish, dimensions, included items and installation details before ordering. Viso Magnetic Picture Lights are offered in sets of 3, 6 or 12 lights; a cart quantity of one means one complete selected set. Furnishings and artwork used to style photographs are not included. Room illustrations may be AI styled; the product description identifies what is included. Differences in screen color do not remove your remedies for goods that do not match their description.
Prices and payments
Prices are in US dollars. The checkout shows your selected items, delivery charges and applicable taxes before payment. Purchases are one-time payments, with no subscription. Available payment methods are those shown at checkout and are processed by Stripe. For successful card purchases, payment is captured when the order is placed. See our payment information.
Placing an order
Provide accurate contact and delivery information. Your successful checkout confirmation records your order and payment; it is not a dispatch notice. If we cannot supply an item or discover a material listing error, we will contact you promptly and refund any canceled order. We will not substitute another product or increase the agreed price without your consent. Products marked unavailable cannot be ordered.
Delivery and cancellation
Available destinations, charges and delivery estimates are described in our shipping information and at checkout. Contact us promptly if you need to change or cancel an order. We can cancel an order before dispatch and refund the full amount paid. After dispatch, our refund policy applies. If we cannot ship within the promised period, we will notify you, provide an updated estimate and offer the choice of agreeing to the delay or canceling for a full refund. We will not treat an indefinite delay as your consent.
Refunds and product problems
Our returns and refunds policy provides a 30-day request window from delivery for change-of-mind and product problems, with optional free mail returns using a prepaid label. A refund does not require a physical return. Contact us directly about damaged, faulty, wrong or missing goods. Our supplier’s internal rules do not replace our obligations to you. We do not charge return postage or a restocking fee under this policy.
Website use and reviews
Do not interfere with the website, attempt unauthorized access or submit unlawful content. Reviews must reflect the reviewer’s actual experience. We may moderate spam, personal information and irrelevant content; positive sentiment is not a condition of publication. A verified-owner label is used only when a purchase can be matched.
Privacy and your rights
Our privacy policy explains how we use information and the choices available to you. Nothing in these terms excludes rights, remedies or liabilities that cannot lawfully be excluded. Contact us first about a dispute so we can try to resolve it. We do not require arbitration or waive mandatory consumer protections through these terms.
Changes
Changes to these terms apply to future purchases. The terms and refund policy presented when you placed your order continue to apply to that purchase, subject to applicable law.